“Callbox offers a complete technology solution: database of business contacts to select from, scheduling calendar for the team to block time, and very detailed reports that can be exported into Excel for import to CRM or other processing. Callbox has strong team managers, so adjustments to lead generation process can be performed quite fast.” – Vitaly Khozyainov, Tahoma Devs
Callbox Pipeline is our complete lead management platform that powers your outsourced lead generation program through its multi-channel marketing capabilities. When you sign up for any of our lead management services, you automatically enjoy the benefits of our proprietary CRM software designed to answer the needs of an outsourced sales and marketing campaign. With Callbox Pipeline’s real-time data and ease of access, it is as if your Callbox representative was working right inside your own office.
Callbox Pipeline is our complete lead management platform that powers your outsourced lead generation program through its multi-channel marketing capabilities.
When you sign up for any of our lead management services, you automatically enjoy the benefits of our proprietary CRM software designed to answer the needs of an outsourced sales and marketing campaign. With Callbox Pipeline’s real-time data and ease of access, it is as if your Callbox representative was working right inside your own office.
How WE use Callbox Pipeline to ensure YOUR lead generation program is a success
1. Building and Preparing Your List
Using the DataMiner Tool, we build your list from our database of over 50 million decision makers, filtered by location, type of business, business size, etc.
CLEAN: List Architect
Our List Architect dedupes data, scrubs off invalid emails and verifies each record, giving you a clean list ready for launching.
CALL: SMART Calling Engine
With your list clean and ready, it is loaded onto the SMART Calling Engine where your Callbox Team calls those decision makers and turns them into your qualified leads.
EMAIL: Emailer Suite
Your list may also be uploaded to the Emailer Suite, a versatile tool that takes charge of sending those all-important initial and follow-up emails to your prospects in volume.
2. Running your Lead Generation Program
EMAIL: Lead Nurture Tool
We use the powerful Lead Nurture Tool to launch your multi-channel, multi-step campaign to nurture your leads over a period of time, until they are ready to become customers.
VOICE: SMART Calling
SMART Calling is designed to get your Callbox Team to call your prospects at times when engagement and conversion rates are most optimal, leading to a higher percentage of success.
SOCIAL: Business Connections
Callbox Pipeline’s social media feature allows your Callbox team to systematically scour the web for prospects whose profiles match those that are in your list and connect with them.
CHAT: SalesChat 365
Callbox’s 24/7 live chat service for your business allows us to take sales-related inquiries, qualify them for you and even book them for appointments. We work even on your days off and holidays.
WEBSITE: Branding with Remarketing
Through Google Adwords, we reinforce your branding by displaying text and banner ads to your target prospects, identifying those who click on your ads and nurturing them into leads.
MOBILE: Appointment Alerts
Callbox Pipeline’s SMS capabilities guarantee that neither you nor your prospect forgets about your scheduled appointment as you receive text alerts and reminders.
How YOU can use Callbox Pipeline to reach your sales targets
1. For Lead Generation and Follow-up
Contact Info and History
View, store and update contact information and past communications with each lead
Contact leads based on their Lead Scores determined by how they fit in with your business and the interest they show in your offering
Receive timely alerts so you can respond promptly to actions taken by your prospects
Appointment Scheduling App
Invite your prospects to schedule an appointment with you by clicking a link to your calendar
Block-out dates and times to indicate to your Callbox team your availability for appointments
Access all relevant information pertaining to an appointment via a print-ready format
2. For Campaign Reports and Updates
Activity Status Reports
View daily, weekly and/or monthly reports on calling, social and remarketing activities
Edit and sort your call lists by location and last call result to further improve your campaign
Detailed Lead Nurture Reports
Track the progress of a nurturing scheme by checking its activity log or email marketing metrics
View calls by your Callbox team, email opens and replies, and website visits as they happen
Download your custom reports in CSV format
Access updates on recent calls, appointments, tasks and notifications across mobile browsers
Campaign Weekly Updates
Get weekly updates on the status of leads and campaign recommendations via email
Watch this demo of Callbox Pipeline:
Ask us about making Callbox Pipeline work for you. Send us a message using the form below.
AustraliaSuite 83, 89-97 Jones Street
Ultimo, NSW 2007 Australia
+61 2 9037 2248
USA+1 888.810.7464 Toll free
+1 310.439.5814 Direct line
+1 310.862.6762 Fax