Los Angeles — Callbox has received another nomination at Contact World’s Top Ranking Performers Awards for Contact Centers in 2010. Once more, the company is poised to be named as one of the best contact centers in the world in the outbound campaign category. The nomination recognizes Callbox’s creativity and excellence in integrating outbound communication tools and superior delivery of world class service.
Callbox won the same award in 2009. Contact Center World’s Top Ranking Award is given to a call center that exhibits the best practices in the industry. The award recognizes the contact center’s unparalleled vending practices and customer service.
Short-listed finalists are chosen by world-renowned industry experts. To serve as a judge, one must have held a minimum of 5 years managerial position in a contact center or a similar industry. This year’s judges come from insurance companies, banks and investment firms.
Callbox is an award-winning full service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services and advanced sales force management.
Callbox provides foreign and domestic market access to leading industries such as software, information technology, financial, medical and business services. Today Callbox has contact centers across the globe–South America, Europe, Asia and Australia.
Best ICT company in 2007
In 2007, Callbox was awarded the Urban Leadership Award by the Canadian Urban Institute as the “Information and Communications Technology Champion” significantly accelerating the city’s growth and welfare as the largest and fastest growing employer in the city.
In 2008, Contact Center World chose Callbox for the “Best Top Outsourcing Award, Outbound Category”. Previous winners of Contact Center World Awards are StarTek United States (for Best Community Spirit), Albridge Solutions (Best Small Contact Center Category), Quantum Multimedia Communications (Best Medium-size Contact Center Category) and Whirlpool Customer Experience Center (Best Large Contact Center Category).